Security is our priority
MailUp supports companies when it comes to data and privacy protection. Our transparency policy is meant to provide you with all you need to feel secure on the platform
Data protection: our commitment
Every day, we commit to the principles that maintain trust in the cloud, as well as protect and secure data. We provide all our customers with the necessary tools to comply with the new regulations simply and straightforwardly.
Additionally, we have aligned the MailUp solution to the GDPR requirements by updating the Data Processing Agreement (DPA) contained in art. 2.3 of our license agreement.
MailUp's infrastructure compliance
Our infrastructure and security policies regularly undergo assessment and verification to guarantee their suitability with the highest standards of compliance in terms of data protection. This includes a Data Center located in Europe, the Data Loss Prevention protocol (DLP), Threat Protection systems, and periodic Vulnerability Tests.
In adhering to the GDPR, MailUp has appointed a Data Protection Officer to manage corporate compliance and act as a point of contact between the company and the competent authorities.
All of these features can be enabled individually within the Preferences center.
Right to access
Right to be forgotten
Choose to either totally delete the recipient from your lists or use the unsubscribe method for the right to be forgotten.
Right to object
Right of rectification
Right to portability
The new legislation requires companies to re-evaluate their data infrastructure and personal data processing. Compliance is not a simple task. This is why we carefully analyzed how to use our particular flexibility so that our customers can focus only on what matters.
I want to send MailUp the document appointing me as data processor (i.e., the Data Processing Agreement)
I want to ask MailUp to fill out an assessment questionnaire.
I received an email sent via a MailUp platform and I want to exercise my rights or I want to report a treatment that does not comply with the European Regulation.
Does MailUp transfer personal data outside the European Economic Area (EEA)?
I want to know if MailUp acts as Data Controller or Data Processor.
I have identified the MailUp platform as the most suitable tool for complying with current privacy laws, but I need support.
- (Re)Registration with confirmation,
- Self-profiling campaigns,
- Profile Management Centre,
- Definitive deletion of personal data; please contact our Technical Support by sending an e-mail to email@example.com or by opening a ticket directly from your MailUp platform. If you need legal support, we regret to inform you that we do not provide legal advice on the due fulfilment of data controller’s obligations with regard to the data uploaded on the platform. If you need such information, we advise you to consult a legal adviser of your choice.
Does MailUp and its platform comply with current privacy laws?
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