There are two different credit purchase options, which can be combined: a monthly credit subscription and instant credit top-up. Discover how they work.
SAVE 10%
Purchase with Auto-Renewal
Monthly Subscription (Recurring Packages)
Simplify the management of your SMS credits with a monthly subscription. Choose the credit package that suits you, and it will automatically renew on the platform every month. With the subscription, you can:
Save 10% compared to instant top-ups
Avoid repetitive monthly purchases
Purchase smaller credit packages (even as few as 100 credits)
Always have credits available and avoid running out
With the credits you purchase, you can send SMS. The number of credits required for each send depends on the number of characters used in the SMS. Read the FAQ below to learn more.
No, the two purchase options are complementary and one does not exclude the other. You can activate a monthly subscription and, if you need to make more sends in a particular month or if you've run out of credits for that month, you can do an instant top-up for the credit package you need. Monthly credit packages can coexist with instant top-up packages.
Select the credit package you want to activate with a monthly subscription and activate it from the "Buy" section of the platform. Your monthly subscription will be immediately available and will have the same renewal date as the MailUp platform (for both monthly and annual subscriptions). So, for example, if you purchase a subscription on the 15th of the month and your MailUp platform renews on the 1st, every subsequent credit subscription renewal will occur on the 1st of each month. Upon purchase, you will see a number of credits available based on the pro-rata rate of the platform; in the previous example, you will already have 50% of the credits from the purchased package available. From the next renewal, the full package of credits will be available. The purchase price for the first day of the month will therefore be proportional to the platform’s pro-rata rate.
The subscription can be purchased and activated independently from the platform, in the "Buy" section. The instant top-up can be purchased either from the platform or through your sales representative.
Credits purchased through the subscription are valid for one month. Unused credits that expire will no longer be available. On the expiration day of the package, a new package of credits, worth the purchased amount, will be recharged and billed for the following month.
The monthly subscription can be canceled at any time, and you can continue to use your remaining credits until they expire. The cancellation will take effect from the following month, and no further costs or credits will be assigned to you.
The monthly subscription can only be activated via the MailUp platform (in the "Buy" section) and only by those who have a platform with automatic renewal enabled and a credit card or PayPal payment method.
